What is Pilates?
Pilates is a system of mind–body exercise designed to improve how you move in everyday life - not just in the studio. It emphasizes coordinated breath, core support, and efficient alignment to develop strength, flexibility, and control through your whole body.
Rather than a random series of exercises, Pilates is an integrated movement philosophy. Key elements in a well‑taught session include whole‑body functional strengthening, deep core support, coordinated breathing patterns, precision and flow, and a strong educational component so you’re re‑patterning how you move, not just “working out.” Pilates can be practiced on the mat or with specialized equipment such as the Reformer, Cadillac, Chair, and small props, using springs or body weight for progressive resistance.

What are the benefits of Pilates?
Pilates can improve posture, core strength, flexibility, balance, and body awareness. Many people find it supports injury recovery, reduces or helps manage back pain, and enhances overall functional fitness and resilience. Pilates offers mental benefits as well. It can provide a focused space to center yourself, get grounded, and breathe.

Is Pilates suitable for beginners or those with injuries?
Yes. Pilates is highly adaptable for different fitness and experience levels, and for many types of injuries or health histories. We recommend starting with our Introductory Private Training Package so we can understand your situation, collaborate with your healthcare team if necessary, and tailor a program with appropriate modifications.
Our Pilates mat classes may not be suitable for those with osteoporosis/low bone density, significant movement restrictions, or active pain/rehab needs. If you are unsure, please contact us to determine whether mat classes are a good fit for you.
Check out this article about Pilates and back pain, see Pilates for Back Pain.

How is Pilates different from yoga?
Both Pilates and yoga build body awareness and encourage mindful movement. Pilates focuses more specifically on strength‑building, core stability, and precise, controlled movement patterns designed to support functional movement in daily life and sport. Yoga typically emphasizes flexibility, breath, and spiritual or philosophical elements, depending on the tradition. For a deeper discussion, see Pilates vs. Yoga.

Is Pilates beneficial for men?
Absolutely. Pilates builds deep, functional strength, improves mobility and flexibility, and helps prevent injuries so you can keep doing the sports and activities you love. Many men train at Moving Spirit, with personalized programs tailored to their bodies and goals, with an emphasis on long‑term performance and resilience. Learn more in Pilates for Men.

Does Moving Spirit teach Classical, Contemporary, or Clinical Pilates?
You may hear terms like “Classical,” “contemporary,” and “clinical” Pilates. These describe broad approaches:

• Classical Pilates follows Joseph Pilates’ original repertoire, order, and specific techniques.
• Contemporary Pilates builds on the original work using current movement science, somatics, and biomechanics, adapting sequences to different bodies and goals.
• Clinical Pilates usually refers to Pilates‑based exercise offered in a medical setting by or under regulated health professionals and organized around specific diagnoses or protocols.

Our roots run through Pilates elders such as Eve Gentry, Ron Fletcher, and Kathy Grant, who trained directly with Joseph Pilates and thoughtfully evolved the work. Our approach sits comfortably in the contemporary stream: we honour the original method while integrating current science and individualized programming. We do not practice pathology‑driven “Clinical Pilates,” but our work can support both rehabilitation and performance by focusing on whole‑body education, integrated movement, and sustainable training.

Why don’t you play music in Pilates classes?
We keep classes music‑free to help you deepen your body awareness and connection to your movement. Without background music, it’s easier to hear your breath, feel your alignment, and attend to the subtle cues your instructor provides.

What level of intensity can I expect in a Moving Spirit class?
Expect classes to feel focused, challenging, and intelligent, but not like a “smash yourself” workout. In our reformer/apparatus classes, programs are personalized, so intensity comes from precision, attention, and progression rather than exhaustion. You’ll be coached to work at a level that builds better movement patterns, strength, stamina, and mobility while staying present and in control. You might leave feeling “worked,” more relaxed, taller, or “buff but loose,” but rarely wiped out.

What makes Moving Spirit different from other Pilates studios?
We believe movement is more than exercise; it’s a pathway to living fully with strength, confidence, and joy. We blend movement science with the art of mindful practice, prioritizing how you move over the number of repetitions you do. Every client receives individualized attention, whether in private sessions or small group classes, with an emphasis on education, self‑awareness, and sustainable progress over time.

Who are your instructors, and what qualifications do they have?
Our teachers are experienced Pilates educators and movement professionals, each with more than 20 years as teachers in the field. All are certified Pilates teachers with additional training in their individual specialties. To learn more about each instructor’s background and interests, visit our Team Bios.

What is the Franklin Method®?
The Franklin Method® is an evidence‑based movement approach that combines anatomy, imagery, movement, and awareness to help you move with greater ease, strength, and efficiency. It focuses on teaching you how your body is designed to move so you can improve posture, coordination, flexibility, balance, and overall body awareness in everyday life.

Who would benefit from the Franklin Method®?
The Franklin Method® is suitable for all ages and abilities. It can support injury prevention, rehabilitation, athletic performance, and general wellbeing. If you’re curious about how your body works and want to use that knowledge to move better and feel better, the Franklin Method® is a great fit.

How does the Franklin Method® relate to Pilates?
Pilates and the Franklin Method® complement each other beautifully. Pilates provides a structured system to build strength, mobility, alignment, and control. The Franklin Method® focuses on how the brain learns movement through awareness, imagery, and embodied anatomy. Together, they provide an approach that is both strengthening and educational, helping you exercise your body and better understand how you move.

Do you offer Franklin Method® workshops?
Yes. We offer Franklin Method® workshops throughout the year with experienced Franklin Method Educator Allison Birt. Topics may include posture, spinal mobility, shoulder mechanics, breathing, pelvic health, and more. Workshops are accessible, practical, and suitable for beginners, seasoned movers, Pilates practitioners, dancers, athletes, and older adults. See upcoming offerings on our Mat Series & Events page.

What is ELDOA?
ELDOA is a method of very specific, held postures designed to create more space in targeted joints, particularly along the spine. Each posture uses precise positioning and active tension to decompress joints, improve alignment, and support better posture and comfort.

Who would benefit from ELDOA classes?
ELDOA can be helpful if you want better spinal health, posture, and joint mobility, or if you experience recurring stiffness or non‑acute back and neck discomfort. It is also valuable for active people and athletes who want low‑impact, focused work to support recovery, performance, and long‑term resilience.

How does ELDOA relate to Pilates?
ELDOA and Pilates work very well together. ELDOA helps create space and improved organization in specific joints and fascial lines. Pilates then builds strength, control, and coordination around that improved alignment. Together, they can make your movement feel more efficient, balanced, and easeful.

Are there people who shouldn’t do ELDOA?
Because ELDOA is precise and potent, it may not be appropriate for everyone or for every situation. If you have a significant medical condition, recent injury, or spinal issue, please discuss ELDOA with your healthcare provider before participating. If you’re unsure, contact us to talk through whether it’s right for you.

Can Pilates help with back pain or injury recovery?
Many people report improvements in chronic pain, back discomfort, and recovery from injuries when Pilates is part of a broader care plan. We recommend you consult with your healthcare provider before starting if you’re under active treatment. Our instructors can discuss your situation, collaborate with your care team when appropriate, and design modifications to support you. For more information, see Pilates for Back Pain.

Is Pilates appropriate for my age and activity level?
Pilates can support a wide range of ages and abilities - from people returning to activity after a long break to athletes seeking performance gains. Because our work is individualized, we can meet you where you are and progress from there, whether your goals are pain reduction, strength, balance, or performance in sport.

How do you ensure sessions are safe and supportive?
Safety and support are central to how we teach. Before every session, instructors review client files for relevant physical considerations, complications, or contraindications. During class, you’ll receive real‑time feedback on form, alignment, and appropriate challenge. Our teaching team works collaboratively to support your ongoing development, all instructors are First Aid certified, and we maintain clear emergency protocols.

We also prioritize emotional safety and inclusion. We celebrate diversity and expect respect, belonging, and dignity for all. Racism, misogyny, discrimination, and all forms of intolerance have no place in our community.

How often should I come for best results?
Most clients see the best results with 2–3 sessions per week. This frequency supports consistency and progress while still allowing for recovery and integration between classes. For more detail, see How Often Do I Need to Do Pilates to Get Results?

What is the best interval between classes?
When possible, we recommend spacing classes 2–3 days apart. This spacing allows time for your body to integrate what you’ve practiced and to recover, especially as you’re building new strength and movement patterns.

Should I do reformer/apparatus or mat, or both?
The Pilates method was designed as a complete system, including both mat and apparatus work, and each offers distinct benefits:

• Reformer/apparatus: Uses springs and equipment for resistance, feedback, and support, helping you build strength and stability in varied positions.
• Mat: Uses body weight and smaller props to develop control, mobility, and deep core engagement.

Many clients benefit most from a combination of both. Learn more about our Reformer/Apparatus classes and see dates for upcoming Mat Series & Events.

What equipment is used in a Moving Spirit Reformer/Apparatus class?
Reformer/apparatus classes centre primarily on the Universal Reformer. Depending on your starter program and goals, we may also incorporate other apparatus such as the Cadillac, Wunda Chair, Ladder Barrel, Spine Corrector, and small props. Your Introductory Private Training Package helps us determine which pieces are most appropriate for you at each stage.

What is different about Reformer/Apparatus classes at Moving Spirit?
Our reformer/apparatus classes are small, membership‑based, and highly personalized. We do not offer drop‑ins. Instead, you commit to a monthly small group reformer membership, and we commit to providing an individualized program that evolves with you. Sessions emphasize mindful, precise movement, with lots of direct coaching and a focus on quality, not just quantity, of exercise.

How can I take a mat class at Moving Spirit?
To receive the full benefit of mat work, our mat classes are offered only as pre‑registered series, typically about 8 weeks long. Drop‑ins are not permitted. You can register for a mat series or special event through our website or the Moving Spirit app. Visit Mat Series & Events, choose a series that fits your schedule, and follow the prompts to book and pay in advance.

Are there options for small group or private sessions?
Yes. We offer:

• Small group reformer/apparatus memberships
• One‑on‑one private training

Ongoing private training availability is limited and depends on schedule and teacher capacity, but we encourage you to inquire—especially if you have complex needs, a specific goal, or prefer highly individualized work.

How much do classes and private sessions cost?
Please refer to our current pricing:

• Rates for Private Sessions
• Rates for Small Group Reformer/Apparatus memberships
• Rates for Mat Classes and Special Events

What membership and package options are available?
We offer a variety of options, including:

• Month‑to‑month small group reformer/apparatus memberships
• Private training packages (subject to availability)
• Pre‑registered mat class series and special events

What are your Small Group Reformer/Apparatus membership tiers?

We offer three Small Group Reformer/Apparatus membership tiers, all designed around a personalized Pilates program following completion of the required Introductory Private Training Package.

• Basic: 4 Small Group Reformer classes per month - A once-weekly option for building consistent Pilates practice with individualized instruction and a program tailored to your needs and goals. 
• Strength-Builder: 8 Small Group Reformer classes per month - A twice-weekly membership for people seeking more frequent practice, progressive strength-building, and greater momentum in their personalized movement program. 
• Premium: 12 Small Group Reformer classes per month - The highest-frequency option, ideal for those wanting regular, ongoing coaching and the most consistent support for strength, mobility, and movement progress. 

All tiers include:

• Small-group sessions with a maximum of four participants per instructor, allowing for close guidance and individual attention.
• A personalized exercise program created after the introductory private-training process, rather than a standard drop-in or “follow-the-leader” class.
• Instruction across the Reformer and other specialized Pilates apparatus as appropriate to the client’s program and progression.
• Ongoing feedback, movement education, support, and program progression from experienced Pilates teachers.

Can I attend additional Group Reformer/Apparatus classes beyond my membership allotment?
Yes. You’re welcome to book additional 'drop-in' Group Reformer classes once you have used your monthly membership classes. Each drop-in payment is tied to the specific date and class you book.

Please note: If you cancel a class that was booked using your membership, the system will not automatically apply a separately purchased drop-in to that cancelled membership class. Your drop-in will remain attached to its original booking unless we manually adjust it for you.

If you would like us to apply a paid drop-in toward a cancelled membership class, simply let us know. When we make this change:

• Your drop-in payment will remain on your account as a credit rather than being refunded.
• The class originally booked as a drop-in will become available for you to use at another time.

If we do not make this adjustment, your drop-in payment will be used for the class as originally booked, while the unused membership class will expire at the end of your membership month. Membership classes do not roll over into the next month.

How do I pay for classes?
Payments are usually processed through the Moving Spirit app or at the studio. We accept all major credit cards and will accept cash with exact change. We do not accept personal cheques. Monthly memberships require a credit card on file for automatic recurring payments.

Can I pause (suspend) my monthly group reformer/apparatus membership?
Yes. Monthly group reformer/apparatus membership holders may suspend their membership for up to 62 days per calendar year for holidays, demanding work periods, or medical procedures.

You can suspend:

• Once for up to 62 consecutive days, or
• Twice per year, as long as the total suspension time does not exceed 62 days

During suspension, your membership is on hold and you cannot book or attend classes (including booking ahead for after your suspension). When your membership resumes, unused classes and remaining days are reinstated, and your billing date shifts forward by the length of the suspension. A $20 fee applies to each suspension.

To request a suspension, submit a Membership Suspension Form no more than 30 days before your requested start date and no later than 2 days before the desired suspension date. Please double‑check your dates and confirm your new billing date once your membership resumes.

Can I change my membership plan?
Yes. You can change your membership plan by submitting a Membership Change Form at least 30 days before your next automatic payment date. Please speak with a staff member to obtain the form and discuss the best plan for your needs.

How do I cancel my membership?
You can cancel your month‑to‑month membership by requesting and submitting our online cancellation form at least 30 days before your next billing date. Cancellations are processed only through this online form, not verbally or in person. Once processed, you’ll receive an email confirmation.

To cancel:

1. Email info@movingspirit.ca to request a cancellation form
2. Complete and submit the form using the link we send
3. Watch for your confirmation email

Your membership remains active and billing continues until your cancellation takes effect. Unused classes do not carry over beyond your final billing period. Cancellation is different from suspension; temporary holds follow the suspension policy above.

How much notice do I need to give to cancel?
At least 30 days’ notice before your next billing date is required. If less than 30 days’ notice is given, one final monthly payment will be charged, and your membership will end at the end of that final billing cycle. We recommend submitting your cancellation as early as possible to avoid unintended charges.

Can I cancel during the 14‑day trial period at the beginning of my membership?
Yes. If you cancel within 14 days of your purchase date by submitting a cancellation form, you’ll receive a refund of your monthly membership fee, minus the current drop-in rate +GST for each class attended during that period.

Are there exceptions to the 30‑day notice policy?
The 30‑day notice requirement may be waived if:

• You have a medical reason (with a note from a physician or nurse practitioner)
• You relocate more than 30 km away (with proof of your new address)
• Moving Spirit permanently closes or discontinues group reformer classes

Please contact us directly with supporting documentation if any of these apply.

Where do I park?
Parking can be busy at peak times. Please review parking options on our Contact Us page and allow a little extra time until you’re familiar with the area. If you arrive early, you might enjoy a short walk along the Spirit Trail by the ocean or a quiet moment on the bench near the entrance ramp to the building.

How do I get into the building after 6 pm or on weekends?
For security, the building has restricted access after 6 pm on weekdays and all day on weekends. Exterior doors, stairwells, and elevators are locked. Please arrive at least 5 minutes before your class or appointment; a teacher will let you in. Once class begins, the door is locked again and late arrivals can’t be admitted, as it disrupts the class and may compromise safety.

What is your policy around cellphones, headphones, and earbuds?
To protect the focused, mindful atmosphere in the studio:

• Please silence or turn off cellphones during class
• If you’re expecting an urgent call, leave your phone on vibrate and step out of the studio to answer
• For safety and communication, headphones and earbuds are not permitted during class

How do waitlists work?
If a class or private session is full, you can join the waitlist through our website or the Moving Spirit app. You’ll be notified if a spot becomes available; once you confirm, you’re in. If you accept a waitlist spot, please cancel any other classes you’ve booked instead so you’re not charged for classes you don’t attend.

What safety and cleanliness protocols are in place?
Our studio is cleaned nightly by professional cleaners. Equipment is wiped down after each use and undergoes routine cleaning, maintenance, and safety checks. We work to maintain a space that feels clean, welcoming, and well‑cared‑for.

What should I do if I’m sick?
If you are sick, please stay home so we don’t share bugs. Remember we require 24 hours notice to cancel a booked class. If you’re unsure whether you’ll be well enough to attend, consider cancelling in advance to avoid late charges.

If you are mostly recovered (no fever or vomiting for at least 24 hours) but still coughing, sneezing, or sniffling, please consider wearing a mask if you choose to come to class.

How do I cancel a reformer/apparatus class or private session?
You can cancel up to 24 hours before your scheduled time with no penalty. Late cancellations (less than 24 hours) are charged as if attended.

To cancel:
Log into your profile on the Moving Spirit app or via the website login
If needed, email info@movingspirit.ca or text 778‑900‑3617

Can I cancel a mat class or mat series?
Mat classes are offered as series rather than as individual drop‑ins. Missed individual classes within a series are not credited or refunded.

How do I cancel a Group Reformer Membership?
To cancel your Group Reformer Membership, please follow the cancellation process in your signed membership agreement. We require at least 30 days’ written notice before your next scheduled billing date. See also our 'Memberships, Packages & Payments' FAQ section.

What happens if a class is cancelled due to inclement weather?
In significant snowfall or other severe weather, the studio may close for safety. We will announce closures as soon as possible via email to scheduled clients and through our social media channels. Cancelled classes and appointments will be returned as “unused” to your membership or session pass. If the studio remains open, clients with reservations are expected in class. We can’t be responsible for weather variations across different parts of the North Shore.

What are your refund policies?

Refund and cancellation policies vary by Moving Spirit service and are clearly outlined in the applicable membership contract or purchase agreement.  Please reach out to the Moving Spirit team if you have questions about our policies.

How do I request a refund?
All refund requests must be made in writing by email to info@movingspirit.ca.

Approved refunds are returned to the original payment method and are processed within 5 to 10 business days. Depending on your financial institution, additional time may be required for the refund to appear on your statement.

How do I log into my profile?
You can access your account via the Moving Spirit website or the Moving Spirit mobile app.

• Log in on the website
• Download the Moving Spirit app from the Apple App Store or Google Play

Use your email and password to log in. If you forget your password, use the “Forgot Password” option on the login page. For extra support, contact the studio.